About Us

Roseworks Embroider Design Kits contain the design printed on a piece of fabric, detailed stitch notes and a colour picture of the completed design.

Roseworks Embroidery Designs are of South African origin.

Roseworks Embroidery Designs
PostNet Suite 839 Private Bag X153 Bryanston 2021 RSA
20 De Noord Crescent, Bloubosrand, Randburg 2188, Gauteng RSA
Tel: +27 (0)82 493 4021
Alternative contact details – roseworks@global.co.za – Fax: +27(0)86 689 8277

Privacy Policy

The Customer’s name and delivery details are stored together with the item(s) ordered.

Tracking information is retained if despatched by Courier.

No Card information is retained.

Customer information is not shared with any third-party.

Payment Terms

Payments are accepted through:

PayFast

A safe and secure service that allows you to make online payments. You select which payment method you would like to use, including Credit Card (VISA and MasterCard), Instant EFT, mobicred and Bitcoin.

Click here for more info.

Shipping

Delivery

All Courier orders are shipped via Xpress Couriers,  7-10 working day delivery.
No additional charge is levied for packaging and handling. An email will be sent to you once your parcel has been scanned into the courier’s depot.

Registered Post is unfortunately a much slower service, and we cannot guarantee timelines for this service.
No additional charge is levied for packaging and handling. An email will be sent to you once your parcel has been scanned into the courier’s depot.
* There may be delivery delays due to the Coronavirus Pandemic restrictions.

All items in stock will be dispatched up to 5 business days of receiving a cleared payment for the order.

Wholesale Conditions

Proof that you are a retail outlet or an accredited teacher. Please apply for a wholesale account here.

Returns & Refunds

Customers may return a design for a full refund if not happy with their purchase within 7 days of receiving it, provided that the item is unused and in the same condition as receiving it. Items need to be returned with all the original packaging, including your order number and a receipt or proof of purchase. We will happily exchange for it another item or we will refund you on the purchase price (less shipping costs).